Spice Jet is India’s one of the low-cost airline. In 1994, the airline was established by Mr. ModiLuft, who was a taxi provider and in 2004 it was acquired by Mr. Ajay Singh. Spice jet commenced its first flight in May 2005. It’s the third largest airline in India after Indigo and Jet Airways. Spice jet headquarters is based in Gurugram, Haryana.
Market share of spice jet is 14.2 %, as of 2017 and it’s also the third largest airlines carried domestic passengers. The airline believes that the percentage of traveling population will burgeon with the economic and business growth of the country. Spice jet operates flights to 55 destinations in which 10 are international and 45 are Indian. On daily basis, spice jet operates 312 flights. They operate flights from its main hub Delhi, Kolkata, and Hyderabad.
Recently, spice jet airlines were in the news when the newspaper “The Indian Express” has said that chairman and managing director Ajay Singh is all set to buy NDTV in the budget of Rs 600 Crore. But later NDTV denied that.
Spice Jet Airlines motto is to provide the lowest airfares as well as provide highest consumer value to those customers who are price sensitive. This is the reason that spice jet has services which attract their customers. Airlines offer services from higher class people to middle-class people. Spice jet has one service called spice max in which, the customer can pay high for more comfortable services. After getting this paid service you can select your seats with extra legroom, you can also get a complimentary meal on the flight. The crew member will give priority to your luggage. If you opt for this service you will get free meal otherwise spice jet not offer free meals to their flights. You can buy food on board in flight by paying money.
Spice jet accepts that their best services are paid but they do care about those customers who can’t afford these paid services for them they offer discounts on air tickets in the festive season. As the airline has the mission to become low cost so they always try to give discounts to their customers by various mobile apps also. Especially to those customers who are price sensitive.
As airlines tickets are affordable these days so people frequently fly from airlines that suit them best. By considering this spice jet always tries to give low-fares to their flights. The airlines do have their well-established customer care service department. In case you have to enquire anything about your flight you can call directly call to spice jet customer care phone number.
Customers of spice jet accept that the airline has well trained and experienced pilots. Crew members are always stood their side to provide full comfort during your whole journey.
For any information related to your flight departure, flight arrival, cancellation of your flight you can call their customer care executives. The ground staff, crew members as well as customer care executives are very friendly and always ready to assist their customers anytime. You can call them 24*7 any time. If you have any feedback to give so you can also approach them by calling spice jet customer care toll free no.
Spice jet believes that flying is for everyone and with every new day they prove it by giving their customers best services. Come fly with spice jet.